Loyal Customer Program

Want discounted pricing on products? Here is how you do that.



Here’s how it works in a nutshell. You can read more below the video:

Quick and simple– Our Loyal Customer Program.


It Works! Global Customer Loyalty Program Rules

  1. The It Works Customer Loyalty Program allows you to enjoy wholesale pricing on all orders by making a three-month commitment to a monthly home delivery order. Loyal customers can purchase product for personal use only and cannot resell the product for any reason. Only distributors are authorized to sell product. Customers found to be selling product will immediately have their rights to buy product terminated.
  2. The home delivery order may consist of any It Works! products and may be changed online by using your Customer ID and Password or by calling Customer Service at 1-800-537-2395 AT LEAST TWO BUSINESS DAYS prior to your next home delivery order. (Auto-shipment)
  3. Customers may order separately from their auto-ship order (order other products at anytime outside of their already scheduled auto-ship order) at any time and receive wholesale pricing.
  4. Customers may cancel their participation in the auto-ship program at any time after their three-month commitment has been fulfilled. The customer is still considered a member of the It Works Customer Loyalty program and will receive wholesale pricing on ALL future orders for life.
  5. The auto-ship WILL continue to run every month until THE CUSTOMER contacts It Works Customer Service at 1-800-537-2395.
  6. Product Return Policy…since It Works products produce different results for different people, we DO NOT guarantee specific results OR offer a money-back guarantee. Please follow the directions with each product you receive and use out exclusive product coach to answer any of your product USEAGE needs. Please also note: The Applicators (That Crazy Wrap Thing) are a cosmetic product and CAN NOT be returned once the plastic wrapper is opened or broken.
  • To receive a refund, all products must be returned within 30 days of purchase in RE-SALEABLE, UN-OPENED, “NEW” condition. You the customer are responsible for ALL shipping costs. There will be a 10% re-stocking fee applied to all customer returns.
  • Orders that are refused by the customer and sent back as “Refused, Returned to Sender” will not qualify for a refund. The customer is responsible for shipping the order back to It Works if they choose to return it and it is recommended that delivery confirmation is added to the shipping.
  • For orders outside the U.S. there will be NO refund of taxes paid.

7. Customers who cancel their membership before the three-month minimum commitment has been fulfilled will be charged a $50 TERMINATION fee on their credit card on file.

Please note, the regular price will show up in your shopping bag UNTIL you check out. Then you can chose the loyal customer program. Once you go through that process, the Loyal Customer Price will show.


~Jennifer Fisher
It Works! Global™

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